Downgraded performance

Incident Report for Rydoo

Resolved

A fix has been implemented and the issue has been fully resolved.
Our apologies for the inconvenience this issue might have caused.

Posted Jan 30, 2023 - 11:31 CET

Identified

The issue has been identified and we are currently implementing a fix for our image service. There is a backlog of images that is being processed and we expect to have all impacted expense images restored <1h.

Posted Jan 30, 2023 - 10:50 CET

Investigating

We are experiencing a downgraded performance on both our mobile and web app mainly related to our image service for uploading receipts. Our team is investigating and identifying the issue.

Posted Jan 30, 2023 - 09:14 CET

This incident affected: Expense and Mobile.